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 Answering Service
Teleconteste's answering service is one of the most complete services in the
market. Will count with fully bilingual operators which are trained to attend
your calls professionally. Our system is from
Amtelco
which is recognized as a leader in the Answering service business. Our answering
service starts at $75.00 monthly with no credit checks .
With our service you will never lose a call , your clients will always reach a
live person who can satisfy the need of your costumers no matter the time of
day. All your messages will be sent via email, fax, beeper and text messages to
your mobile phone. If your costumer needs to speak to you urgently our operator
will transfer the call to you. All our calls are recorded for quality assurance
of our service. |
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Telemarketing
We will meet your needs
in telemarketing. Our telemarketers are highly trained personal that can sell a
ice to Eskimos. We will analyze the product you want to sell and find the most
updated list of names to match your market. you will be able to monitor the
success of our effort through a web portal with is updated to the very last
transaction made for your project. All the calls are recorded to prevent fake
sells and you will have a dedicated project manager to supervise and attend your
project. |
Service
Dispatch
Do you have a 24 hour service operation, we provide you with the tools to manage
your on call personal. With the service dispatch you set your on call schedule
online and our operator will deliver service call through the escalation you
entered. She will try and try different beepers and telephone number you
provided in the on call schedule until they are sure the call is delivered. Your
clients will always reach a live operator and stay calm that their service call
will be attended. |
Emergency
Dispatch
With emergency dispatch we provide you with a toll free number or a local number
when your clients call to announce an emergency, our operator call every body on
the dispatch list and delivers the emergency they can also deliver the emergency
message through e-mail, beepers, text messages to mobile phones, faxes and
voicemails. You can relay that teleconteste will attend your emergency
efficiently and fast. |
Virtual Reception
Take your communications to the
highest level. When your clients call you company they will feel the confidence
that a well establish and professional company will attend their call. They will
hear a professional greeting letting them choose from English or Spanish prompts
they can dial the extensions numbers of the person they want to reach or select
the department from a recorded menu , they can reach and operator at any time to
assist their call. Our menu are programmed depending on you needs of time of day
and location. Calls can be transferred to your mobile phone at day and to a
operator or voice mail at night. You can have your service department in on one
location and administration at another location. Virtual reception transfers the
call to any number you provide us with and if there is no answer the system will
transfer your caller to anther number , a operator or voicemail. Every message
is delivered to emails, mobile phones or beepers seconds after each call. You
can change the where calls are transferred through a web portal or a phone
portal. Your clients will always reach anywhere you are. This will put you the
the highest costumer level available to you clients |
Information
Center
The information center is like a web page
by phone, through it your clients can hear recordings updated constantly by you.
Information about your service, products, status, news and updates. You can set
it up to have voice mail or to take messages by an operator. |
Appointments
Taking
Keep your appointments up to
date. we provide you with an online appointment calendar (e-calendar) where your
clients can set an appointment trough a secretary based upon your available
times our operator can call all your client the day before the set schedule and
confirm their appointment. you can also set an appointment which will not
conflict with the operator on our web portal . The web page is formatted for use
through a mobile phone. |
Surveys
Need a survey? we do ant type of surveys
through a web page that will provide you with results on the fly our reports
will be accessible though a web address web portal with you can check on at any
time during the survey. Our survey results are update instantly with each call
made or received for your survey. All our calls can be recorded if requested and
you can link the reports to your website for the public to see. |
Web hosting
Need web hosting? We got it we provide web
hosting for your web site here are some key features to our hosting account:
 150 GB
Monthly Data Transfer 3000 MB
Storage Unlimited
Email Accounts 100% Uptime
Guarantee Money Back
Guarantee Control
Panel Access Email Virus
Scanning Email Spam
Filtering Shared SSL
Certificate Fantastico
Script Library 10 FTP
Accounts 3 MySQL
Databases Access
to Raw Log Files Your
Own Private cgi-bin PHP,JSP*,
ASP*, & PERL POP3,
SMTP, IMAP and Web mail
Unlimited
E-mail Auto Responders Priority
Toll-free Telephone Support |
 Web
page Design
Need a web site? Web design high edge website for today's market. Our
websites are made with flash presentations, fun links to attracted traffic, E-
chat modules so your clients can chat with operator at any time, e-commerce with
shopping carts and much much more... |
Order
Taking
Order
Processing
We can take orders by phone and close the sale on the fly our operators will
enter the sale an an webpage programmed for your specific needs they will charge
credit cards and checks the will appear on your bank account instantly. all
orders will appear in your email and a web portal that is compatible with all
major logistics companies. All you have to do is print a label and send your
product out, and if that is to much for you we will also send the products out
all you have to do is sit back and watch your income grow. |
Alarm
Monitoring
Need alarm monitoring, we have it we will give you a did to receive your
alarms our operators will then manage the alarm. You can also set alarms with
web cams so when an alarm goes of she can see what's going one a report it to
local authority's and the the escalation numbers you provide on that account. |
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